Interactive Webinar Platform for Public Sector

A webinar (a blend of the words “web” and “seminar”) is a slide-based workshop, lecture, or presentation; hosted online on a piece of webinar software. Webinar software securely connects presenters with online audiences to share ideas, updates and other information.

Webinar software makes it easy to interact with your online audience. Broadcast live, recorded or as a mix, you can deliver your story in a branded environment and engage your attendees with surveys, polls and questions.

Use webinar software to generate new leads, deliver CPD training or provide internal updates to anywhere in the world, all without having to find your passport.

Absolutely, we wouldn't do them otherwise! A study from the Content Marketing Institute found that marketers rate webinars in the top five in terms of the most effective tactics they use.

Of course! You need to be confident that you are producing content which has sufficient appeal to your audience to justify a price-tag. For example, you’re live-streaming parts of a physical event which delegates have paid to attend.

streamGo can take the payment on your behalf in our virtual events platform using Stripe payment gateway. Alternatively, you can use your existing payment gateway solution and register your paid attendees with our platform.

There are several things which you need to get right to make sure your webinar is ‘successful’. However, the success of your event depends on what you intend to achieve from hosting it. But generally, webinars supported by solid marketing campaigns, containing high-quality, engaging content and making use of interactive features are the most successful. Check out our Webinar ROI Masterclass for more information.

It’s important to consider time zones when deciding the time to host a webinar, as well as when your audience are most likely to engage. We’ve actually done our own research on the best day and time to host an online event!

Typically, between 1 – 3:30pm is great for attendee numbers and engagement, but it’s not that simple. Read our findings here to pick the best time for your webinar

It can, and it should. Your event should represent your brand at any and every available attendee touch-point, so with streamGo’s Branding+ you can ensure that the registration page, session pages, reminder emails and URL all look and feel just like your own.

Need some inspiration? Check out our Webinar Design Guide

Yes! We include accurate AI captions as standard with all of our live and on-demand events, with over 90% accuracy. You can also configure a vocabulary for complex words to improve accuracy even further. In addition, we can translate your captions into multiple languages for a truly global experience.

You can setup your event pretty quickly with streamGo, the important factor here is allowing time to market your event effectively. If it’s internal communications then you already know who you will be inviting, but it’s still good to give people enough notice to get the event into their diaries to maximise attendance. Two to four weeks is usually a good amount of time to allow for promotion.

We're accredited with ISO27001 certification, which includes regular audits. Our hosted pages send data using HTTPS ensuring that the data is encrypted while in transit. We encrypt data using the TLS protocol and default to using the highest version of TLS supported by your visitors’ browsers. The personal data we collect and process is client-specific and depends entirely on the data that you (our client) wants us to collect and process. This typically includes first name, last name, email, company, job title and country. However, it may be more or less depending on your requirements.

The session data we collect includes user IP address, length of time viewing, clicks and on-page engagements/interactions. We do not collect or process sensitive personal information like bank or credit card details. All data is stored inside the EU on the Amazon Web Services platform in the EU-West-2 Region (London). Which is compliant to ISO27001, ISO9001 and ISO14001 accreditation. Data access is tightly controlled to authorised members of the streamGo team only. We take data security very seriously and run regular vulnerability assessments and penetration tests.

For more detail please view our platform security page.

Sure, you can embed video in your slides or you can even use our playlist feature to switch to video playback during your webinar. For this level of production and to ensure smooth playback, we would normally recommend using playlists. But video playback within slides is still possible within our platform, whichever suits your content best.

Pre-recording your content is a great option, especially if you have first-time or nervous presenters, as it allows them to feel more confident and less pressured knowing they have an option to re-record or edit any mistakes. The session can still be streamed as though live, and your attendees will never know the difference! Sometimes this is known as scheduled + live.

Keeping your audience engaged is every bit as important as getting them to attend in the first place, so we recommend making your event interactive where possible.

Live polling is a great way to get an instant snap-shot of your attendees’ thoughts on a certain topic, and you can display the results immediately on closing the poll – just be prepared for the results not to be what you expect!

Q&A sessions at the end of a live webinar are also important to allow attendees to interact, and our reporting platform tracks every question asked, so even if you can’t cover each one in the live session, it’s a great resource and way to engage with your attendees after the event.

Sure thing – we all know your attendees won’t all be able to make the live event, so making the content available on-demand is both good manners and great business.

On-demand events are actually created automatically in our platform as soon as your live event finishes! Our reporting allows you to see analytics on both the live and on-demand events separately, so you get a great understanding of when and how your attendees view your virtual event.

Success looks different depending on the type of event you’re running, but our platform provides reports for all of the metrics you’d need for registrations, attendees, questions, clicks, average view and session times.

We also work closely with our clients to understand, from the outset, what the key goals of each event are, and provide advice and guidance to help clients maximise the ROI from every event. We want you to have the best event possible; your success is our success.

Typically, yes, as this is how you will find out who watched your event, and allows you to follow-up with them afterwards, however if your event is restricted to your existing members/staff for example, then we can use pre-registration or single-sign on to allow them straight into the event without needing to repeat their details. Ask us for more detail on how this can work for your website.